When working with tech support via email or phone to solve a computer problem, sometimes a picture is worth the proverbial thousand words. To take snapshot of your entire Windows screen, use the PrintScrn button. Alternatively, to just capture your active Window (and not the others) hold Alt while pressing PrintScrn. Then open a blank document, and use Edit/Paste to place the image in a document you can email to tech support as an attachment.
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