Email Replies

by Barbara J. Feldman on September 17, 2002 · 0 comments

When replying to an email, be sure to quote enough of the original message to provide context. Instead of sending a reply that simply says “Yes,” always include a snippet of the question you are answering. Many email programs will display quoted messages on lines starting with the greater than symbol (“>”). While quoting to provide context is good, repeating too much of the previous messages is burdensome; three lines is a good rule of thumb.

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