Tone of Messages

by Barbara J. Feldman on February 21, 2006

Be careful of your tone in instant messages and email, because a recent study shows that the recipient has only a 50-50 chance of correctly understanding whether you were being sarcastic or honest, or what you really meant by your message. Research conducted by psychologists Nicholas Epley of the University of Chicago and Justin Kruger of New York University reveals that the emotional meaning behind a message is often lost. Read more from Wired.

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Feldman, Barbara. "Tone of Messages." Surfnetkids. Feldman Publishing. 21 Feb. 2006. Web. 23 Oct. 2014. <http://www.surfnetkids.com/tech/695/tone-of-messages/ >.