Tech Tips

August 2011

No Holding for FastCustomer App

by Barbara J. Feldman August 30, 2011

Do you hate waiting on hold for customer service? Now there’s an app for that! Simply download the free FastCustomer app for iPhone or Android, search for the company you want to reach, and click. That’s it! A customer service rep will call you back, and you will have saved yourself the agony of navigating [...]

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Using Facebook Apps and a Secure Connection

by Barbara J. Feldman August 23, 2011

When Facebook started offering secure browsing, through the use of https://www.facebook.com they created another problem: many Facebook apps do NOT offer a secure connection option, and therefore to use them, you need to turn off SSL for the rest of your session. To better understand the implications, read this article from Simple Help.

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Recovering Your iTunes Library

by Barbara J. Feldman August 16, 2011

Although Apple has a policy of only letting you download a music purchase once, if you’ve had a hard disk crash and do not have a backup anywhere, there is a procedure for asking Apple to allow you to re-download all your purchases a second time. Anne Mitchell of The Internet Patrol explains how in [...]

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Is Your Browsing History Recoverable?

by Barbara J. Feldman August 9, 2011

A recent, high profile murder trial in Florida used search history to incriminate the plaintiff. Just how much of your history actually remains on your personal computer? Leo Notenboom, of Ask-Leo.com, explains that unless you have spyware installed on your computer, your every keystroke is not being recorded. However, there is a fair amount of [...]

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How to Stretch Your Gmail Account

by Barbara J. Feldman August 2, 2011

Gmail account almost full? Anne Mitchell of The Internet Patrol explains how to free lots of space by deleting old attachments. On the other hand, you can always simply buy more storage space from Google. 20GB costs just $5.00 a year.

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